Returns Portal
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Return Policy Highlights
- • Please review the Refund Policy for current return eligibility, approved reasons, and timelines
- • Item must be unworn/unused, with tags, in original packaging; receipt or proof of purchase required
- • Contact us first on WhatsApp +233539781532 or —returns sent without requesting first are not accepted
- • No returns on custom/personalized items, personal care/beauty, sale items, or gift cards
- • Full refund to original payment method if we don’t have the same item; bank processing may take time
